What are the hours of the Clubhouse? The pool deck is open dawn to dusk. Clubhouse front desk office is open Monday through Saturday 9 a.m. to 5 p.m. Closed 1 pm-2 pm for lunch. Why can't my child ride the slide? You must be 48 inches tall to go on the slide. This is a requirement set by the manufacturer and enforced by our insurance company. No exceptions are allowed. When are the pool heaters turned off? In May How much does a barcode cost? $15.00 (some restrictions apply) for registered vehicles. Non-resident barcodes cost $50.00 each only 2 per home. Non- resident barcodes can only be purchased by a homeowner. How much do Club ID's cost? $15.00 Youth Ids $10.00. If confiscated there will be an extra charge. Can I enter the pool if I do not have my Savanna ID card but I have my driver's license? No, unfortunately, a valid Savanna ID card is required at all times to enter the pool or to play golf. How many guests can I bring to the pool with me? You can bring up to 4 guests per household, not per ID card. There is a $10.00 fee for each additional guest after the 4th, which includes children regardless of age. How much does it cost to reserve a room at the clubhouse for parties? It depends on which room you rent. When renting a room, there is a $500.00 refundable deposit if the conditions of your contract are met. Additional deposit required if more than 1 room is being rented. When and where are the Board Meetings? The Board meets every third Tuesday of the month at the Savanna Commons Clubhouse at 7 p.m. Who is responsible for the swale tree in front of your home? Homeowner. Who is responsible for the mailboxes? Homeowners. For repairs or replacement call Beautiful Mailboxes at 954-792-6245. Who is responsible for sidewalk maintenance and repair in front of your home? Homeowner. Can you make the association payment online? Yes, you can pay with an electronic check for free, or with a credit card with an additional fee. When is my payment considered to be late? The payment is due on the first of every quarter. The payment must be processed by the bank and posted to your account on or before the 15th. Payments received without coupons will take longer to process. This includes bill pay payments. Does the association issue coupon books for the Association payments? A coupon book will be mailed to you in December with 4 coupons. Payments are due quarterly January, April, July & October. Who is responsible for bee removal? On the private property the Homeowner, on common areas the association. If you are not sure call Property Management at 954-217-7740 and someone will come out and check for you. Where can I get paint colors for my house? In the Property Management office at Savanna Commons Clubhouse or the Sherwin Williams store located by Weston Road and Indian Trace. Am I permitted to convert my garage into another room? Only if you have a 3 bay garage you can convert one bay, but you have to fill out an architectural application and get approval from the association. Can I park a commercial vehicle in my driveway? Yes, as long as you are not blocking any portion of the sidewalk. When can I park my car on the street? Sunday through Thursday you can park on the street anytime except 12:00 midnight until 5:00 a.M. Friday and Saturday you can park on the street anytime except between 3:00 a.m. and 5:00 a.m. If you need permission to park overnight at the Commons you will need to come into the property management office and to get a parking pass. When are trash pick up days? Mondays and Thursday. When are recycle pick up days? Check the recycling schedule on the website for your street. Under Trash \Service and Bulk Pick-up Who do I call if I witness suspicious activity? Call BSO If you witness a crime call 911 or any suspicious activity. My barcode didn't work today, what could be the problem? There are several reasons why barcodes do not work. You are going to fast for the scanner to read the barcode. Your lease expired or there could be a problem with your barcode. If you are experiencing problems daily, come to the front desk at the Savanna Commons Clubhouse and staff will assist you. Can my family and friends use my Savanna ID card? Your Savanna ID card can only be used by you. These cards are not transferable and will be confiscated by security when being used by someone else. Additional fee for confiscated cards will apply. Why does security ask me for my Password and Pin # to schedule a guest when I am the one calling them? In order to confirm you are the resident, your Password and Pin # is required. Parents should be careful with this information since kids can schedule anyone at any time. Can security watch my house while I am on vacation? It is our pleasure. Broward Sheriff's office will also perform home checks, just fill out their "On Vacation" form and this service is free. The form is under the community information tab in the security section. Are go-peds allowed in the community? No, gas-operated go-peds are allowed on the streets. The police will issue a citation. My neighbors keep blocking my mailbox and my mail does not get delivered. Who do I call? If speaking to your neighbors does not work, then contact security. What do I do if I witness a tailgater? If you are tailgated, allow the vehicle to pass by and then try to obtain the tag number. You can either call security or email Linley Hibbert our Director of Security for Savanna at lhibbert@castlegroup.com You will need the date, time of the incident, which gate, what lane, tag number and your vehicle description so we can review the security camera footage and have BSO assist with the investigation. What do I do when a party is too loud or out of control? Who do I call? You can call security and they will attempt to reach the residents. If the noise continues, you will need to call BSO the nonemergency number at 954-764-4357. | 